INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We try to post pictures as real as possible to the production. That being said there might be slight differences considering we are dealing with large volumes of the same product. 

Where can I view my sales receipt?

Since 2021 every sales receipt is being recorder to the government self-care portal.

How can I return an item?

We do not accept returns.

How much is the interest rate for financing?

We partner with a financial institution and a bank in order to provide the most competitive rates in the market. Subject to amount and duration the IR equals 1.8%.

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